Sales Support & Groups Manager – US & CA

Workplace: New York
SD/US&CA/04/2021
Your tasks will include:

• Manage group quotation requests.
• Provide assistance to key agency partners (AIP and top Net accounts) and become a liaison between the market and sales & group support teams in resolving complex issues; provide valuable market perspective to call center staff assisting key agency partners in US & CA.
• Prepare annual AIP simulation models, create/modify contracting patters in SAS, gather and enter agency details and prepare agreements for signatures, monitor periodical IATA list updates.
• Generate and oversee distribution of quarterly commission statements, provide instructions
  for invoicing and payment processing, ensure timely payment completion.
• Participate in internal training sessions, continuously familiarize yourself with LOT policies
  and procedures to provide expertise to sales team and key account partners.
• Prepare CIP agreements in SAS, ensure LOT’s CIP policies and procedures adherence.
• Assist in benchmarking activities, gather market feedback for special projects and business development activities, actively participate in shaping LOT’s policies in the US and Canada markets.
• Assist in marketing and public relations activities, provide recommendations for marketing and promotional initiatives to increase LOT brand awareness in the US, represent LOT at business, industry and cultural events & meetings.
• Participate in joint calls with local sales team and HQ departments: Sales, Sales Support, Pricing Revenue Management, Marketing, PR, E-commerce, Network, Product.
• Work closely with Director of Sales and the Sales Team LOT HQ staff to anticipate competitor activities, monitoring market trends and propose sales actions in a timely manner to maintain
  and increase LOT’s revenue.
• Assist with admin and reporting activities, oversee Prosale budget implementation and flexi tool usage, provide GDS assistance to the sales team.
• Collaborate cross-functionally to develop long-term strategic goals for LOT in North America.
• Take a significant role in the development of team members to support revenue growth.
• Other duties as assigned

Our expectations:

• Travel and/or hospitality experience, airline experience preferred
• Aptitude for cultivating customer relationships leading to increased sales
• Team player, self-starter, professional communication & interpersonal skills
• Driven to overcome challenges, problem solving skills
• Analytical acumen: high level ability to mine data and translate into executable action
• Attention to detail and planning, ability to multi-task projects
• Knowledge of airline commission & incentive programs, contracting
• High ethical standards and concern for customer care
• Enjoy a challenging, variable, fast-paced environment
• High proficiency with Microsoft Office products, SAS

What can we offer you?

• Work in a diverse environment and a multi-cultural company, participation in interesting projects and collaboration with a global team
• Opportunity to implement own ideas and creative solutions, participation in training
  & professional development programs
• Competitive salary & company’s employee benefits program: Healthcare insurance, 401K plan with employer matching option
• Travel perks: discounted domestic and international flights

If you feel you have what it takes to be part of the LOT Polish Airlines team, please submit your resume.Aplikuj