Workplace: Chicago or New York

Your tasks will include:

Job Description:

• Provide assistance to key agency partners (AIP and top Net accounts) and become a liaison between the market and sales teams in resolving complex issues; provide valuable market perspective to call center staff assisting key agency partners in US & CA.
• Assist with contract preparation in SAS, gather and enter agency details and prepare agreements for signatures, monitor periodical IATA list updates.
• Generate and distribute quarterly AIP commission statements, provide instructions for invoicing and payment processing, submit invoices for payment to HQ, ensure timely payment completion.
• Track Marketing Fund activities to ensure budget execution, submit invoices for payment. 
• Monitor and update private fare tracking files and agency IATA records in internal documents and SAS.
• Assist with admin and reporting activities, oversee Prosale budget implementation and flexi tool usage, provide GDS assistance to the sales team.
• Support Group Manager in everyday activities, including quotation requests, negotiations, preparing group documents.
• Assist Corporate Account Manager with preparing CIP agreements, ticketing instructions and fare-grids, ensure LOT’s CIP policies and procedures adherence.
• Assist with preparation of expense reports and duty trips applications.
• Participate in internal training sessions, continuously familiarize yourself with LOT policies and procedures to provide expertise to sales team and key account partners. 
• Assist in benchmarking activities, gather market feedback for special projects and business development activities, actively participate in shaping LOT’s policies in the US and Canada markets.
• Assist in marketing and public relations activities, provide recommendations for marketing and promotional initiatives to increase LOT brand awareness in the US, participate in business, industry and cultural events & meetings; prepare and send agency newsletter and market communication in the Adobe tool.
• Participate in joint calls with local sales team and HQ departments: Sales, Sales Support, Pricing Revenue Management, Marketing, PR, E-commerce, Network, Product.
• Other duties as assigned.

Our expectations:

Skills, Experience & Execution

• Analytical acumen: high level ability to mine data and translate into executable action
• Attention to detail and planning, ability to multi-task projects
• Knowledge of airline commission & incentive programs, contracting & regulations
• High proficiency with Microsoft Office (Excel, Word) products, SAS 
• Travel and/or hospitality experience, airline experience preferred
• Aptitude for cultivating customer relationships leading to increased sales
• Team player, self-starter, professional communication & interpersonal skills
• Driven to overcome challenges, problem solving skills
• High ethical standards and concern for customer care
• Enjoy a challenging, variable, fast-paced environment.  

What can we offer you?

• Work in a diverse environment and a multi-cultural company, participation in interesting projects and collaboration with a global team
• Opportunity to implement own ideas and creative solutions, participation in training
  & professional development programs
• Competitive salary & company’s employee benefits program: Healthcare insurance, 401K plan with employer matching option
• Travel perks: discounted domestic and international flights

If you feel you have what it takes to be part of the LOT Polish Airlines team, please submit your resume.Aplikuj