{"id":213781,"date":"2020-06-08T11:30:00","date_gmt":"2020-06-08T11:30:00","guid":{"rendered":"https:\/\/transinfo.pl\/x\/infotrans\/ztm-poznan-w-morzu-biletowych-zwrotow-_more_124698\/"},"modified":"2020-06-08T11:30:00","modified_gmt":"2020-06-08T11:30:00","slug":"ztm-poznan-w-morzu-biletowych-zwrotow-_more_124698","status":"publish","type":"infotrans","link":"https:\/\/transinfo.pl\/x\/infotrans\/ztm-poznan-w-morzu-biletowych-zwrotow-_more_124698\/","title":{"rendered":"ZTM Pozna\u0144 w morzu biletowych zwrot\u00f3w"},"content":{"rendered":"<p><span style=\"font-weight: bold\">Blisko 23 tys. wniosk\u00f3w o zwrot niewykorzystanej cz\u0119\u015bci biletuokresowego wp\u0142yn\u0119\u0142o dot\u0105d do Zarz\u0105du Transportu Miejskiego w Poznaniu w zwi\u0105zkuz epidemi\u0105 koronawirusa. <\/span><\/p>\n<p>Do tej pory ZTM wykona\u0142 ok. 8,5 tys. przelew\u00f3w.<\/p>\n<h3>Wirusowa historia <br \/><\/h3>\n<p>W marcu ZTM informowa\u0142, \u017ce pasa\u017cerowie, kt\u00f3rzy z powoduepidemii nie korzystaj\u0105 ze \u015brodk\u00f3w komunikacji miejskiej, mog\u0105 wnioskowa\u0107 ozwrot za niewykorzystan\u0105 cz\u0119\u015b\u0107 bilet\u00f3w d\u0142ugookresowych.<\/p>\n<p>Rzecznik Zarz\u0105du Transportu Miejskiego w Poznaniu BartoszTrzebiatowski poinformowa\u0142 PAP, \u017ce zainteresowanie mo\u017cliwo\u015bci\u0105 zwrotu jestbardzo du\u017ce. Na niemal 23 tys. z\u0142o\u017conych wniosk\u00f3w po\u0142owa dotyczy\u0142a bilet\u00f3wsemestralnych, po\u0142owa &#8211; bilet\u00f3w okresowych na sie\u0107: normalnych, ulgowych imetropolitalnych. Niewielka cz\u0119\u015b\u0107 zg\u0142osze\u0144 dotyczy\u0142a te\u017c bilet\u00f3w na rokszkolny.<\/p>\n<p>Rzecznik przyzna\u0142, \u017ce dot\u0105d wykonano 8,5 tys. przelew\u00f3w; ZTM&#8221;robi wszystko, \u017ceby ka\u017cdy wniosek rozpatrzy\u0107 najszybciej, jak to jestmo\u017cliwe&#8221;.<\/p>\n<p><span style=\"font-style: italic\">&#8222;Przed epidemi\u0105 przygotowywali\u015bmy \u015brednio 3,5 tys.odpowiedzi na wszystkie wnioski, reklamacje itp. &#8211; obecnie, w dobie obostrze\u0144zwi\u0105zanych z epidemi\u0105 koronawirusa i przy zmniejszonych mo\u017cliwo\u015bciachkadrowych, wysy\u0142amy dwa razy wi\u0119cej odpowiedzi ni\u017c normalnie&#8221; -poinformowa\u0142.<\/span><\/p>\n<p>Trzebiatowski podkre\u015bli\u0142 te\u017c, \u017ce ka\u017cdy wniosek o zwrot \u2013 wtrosce o dobro klienta i \u017ceby unikn\u0105\u0107 b\u0142\u0119du \u2013 musi zosta\u0107 dok\u0142adnieprzeanalizowany i zweryfikowany.<\/p>\n<p>Klient otrzyma ca\u0142o\u015b\u0107 zap\u0142aconej za bilet kwoty w sytuacji,kiedy nie rozpocz\u0105\u0142 si\u0119 jeszcze termin obowi\u0105zywania biletu, b\u0105d\u017a te\u017c kwoty zaniewykorzystan\u0105 cz\u0119\u015b\u0107 biletu, kiedy termin obowi\u0105zywania biletu ju\u017c si\u0119rozpocz\u0105\u0142. Rzecznik wyja\u015bni\u0142, \u017ce w takim przypadku nast\u0119puje zwrot wyliczany wnast\u0119puj\u0105cy spos\u00f3b: od warto\u015bci biletu w dniu zakupu zostaj\u0105 odj\u0119te kosztymanipulacyjne, a nast\u0119pnie wykorzystana warto\u015b\u0107 biletu liczonego w dniach.(PAP)<\/p>\n<p><\/p>\n<p>&#8222;<\/p>\n","protected":false},"author":1,"featured_media":213782,"comment_status":"","ping_status":"closed","template":"","categories":[1],"tags":[795,106,47],"class_list":["post-213781","infotrans","type-infotrans","status-publish","has-post-thumbnail","hentry","category-kontrakty","tag-bilet","tag-poznan","tag-wirus"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.8 (Yoast SEO v23.7) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>ZTM Pozna\u0144 w morzu biletowych zwrot\u00f3w - TransInfo Archiwum<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/transinfo.pl\/x\/infotrans\/ztm-poznan-w-morzu-biletowych-zwrotow-_more_124698\/\" \/>\n<meta property=\"og:locale\" content=\"pl_PL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ZTM Pozna\u0144 w morzu biletowych zwrot\u00f3w\" \/>\n<meta property=\"og:description\" content=\"Blisko 23 tys. wniosk\u00f3w o zwrot niewykorzystanej cz\u0119\u015bci biletuokresowego wp\u0142yn\u0119\u0142o dot\u0105d do Zarz\u0105du Transportu...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/transinfo.pl\/x\/infotrans\/ztm-poznan-w-morzu-biletowych-zwrotow-_more_124698\/\" \/>\n<meta property=\"og:site_name\" content=\"TransInfo Archiwum\" \/>\n<meta property=\"og:image\" content=\"http:\/\/default\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Szacowany czas czytania\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minuta\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/transinfo.pl\/x\/infotrans\/ztm-poznan-w-morzu-biletowych-zwrotow-_more_124698\/\",\"url\":\"https:\/\/transinfo.pl\/x\/infotrans\/ztm-poznan-w-morzu-biletowych-zwrotow-_more_124698\/\",\"name\":\"ZTM Pozna\u0144 w morzu biletowych zwrot\u00f3w - 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