{"id":121273,"date":"2012-07-06T10:13:42","date_gmt":"2012-07-06T10:13:42","guid":{"rendered":"https:\/\/transinfo.pl\/x\/infotrans\/prawa-pasazerow-na-smartfonie\/"},"modified":"2012-07-06T10:13:42","modified_gmt":"2012-07-06T10:13:42","slug":"prawa-pasazerow-na-smartfonie","status":"publish","type":"infotrans","link":"https:\/\/transinfo.pl\/x\/infotrans\/prawa-pasazerow-na-smartfonie\/","title":{"rendered":"Prawa pasa\u017cer\u00f3w na smartfonie"},"content":{"rendered":"<div><font size=\"2\">Pasa\u017cerowie podr&oacute;\u017cuj\u0105cy samolotem zmuszeni do oczekiwania na op&oacute;\u017anione loty lub na zagubiony baga\u017c mog\u0105 skorzysta\u0107 z aplikacji na smartfony, kt&oacute;ra umo\u017cliwi im natychmiastowe sprawdzenie przys\u0142uguj\u0105cych im praw. <\/font><\/div>\n<div><font size=\"2\">Jeszcze przed wakacjami Komisja Europejska wypu\u015bci\u0142a aplikacj\u0119 na smartfony, kt&oacute;ra obejmuje przewozy lotnicze i kolejowe i kt&oacute;ra jest dost\u0119pna na czterech mobilnych platformach: Apple iPhone i iPad, Google Android, RIM Blackberry oraz Microsoft Windows Phone 7. Aplikacja jest dost\u0119pna w 22 j\u0119zykach UE. W chwili obecnej aplikacja obejmuje przewozy lotnicze i kolejowe, ale w 2013 r. zostanie uzupe\u0142niona o przewozy autokarowe i przewozy statkami, poniewa\u017c obowi\u0105zywa\u0107 zaczn\u0105 wtedy przepisy dotycz\u0105ce praw pasa\u017cer&oacute;w w transporcie autokarowym i morskim. Wiceprzewodnicz\u0105cy Komisji odpowiedzialny za transport, Siim Kallas, powiedzia\u0142: &#8211; &bdquo;Wielu z nas niejednokrotnie by\u0142o we frustruj\u0105cej sytuacji, w kt&oacute;rej poinformowano nas na lotnisku, \u017ce nie przys\u0142uguj\u0105 nam \u017cadne prawa, mimo i\u017c nie by\u0142o to zgodne z prawd\u0105. Dzi\u0119ki tej aplikacji miliony podr&oacute;\u017cnych uzyskaj\u0105 szybki dost\u0119p do informacji o prawach pasa\u017cera wtedy, gdy informacje te b\u0119d\u0105 im najbardziej potrzebne, w nieoczekiwanych okoliczno\u015bciach.&rdquo;<\/font><\/div>\n<div align=\"center\"><font size=\"2\"><a title=\"Strona z prawami pasa\u017cer\u00f3w\"><img decoding=\"async\" title=\"Strona z prawami pasa\u017cer\u00f3w\" alt=\"Strona z prawami pasa\u017cer\u00f3w\" src=\"https:\/\/transinfo.pl\/wp-content\/files2\/48954\/1_i_front_760.jpg\" \/><\/a><a title=\"Wszyscy u\u017cytkownicy smartfon\u00f3w b\u0119d\u0105 mogli pobra\u0107 aplikacj\u0119 na swoje urz\u0105dzenie za pomoc\u0105 kodu QR\"><img decoding=\"async\" title=\"Wszyscy u\u017cytkownicy smartfon\u00f3w b\u0119d\u0105 mogli pobra\u0107 aplikacj\u0119 na swoje urz\u0105dzenie za pomoc\u0105 kodu QR\" alt=\"Wszyscy u\u017cytkownicy smartfon\u00f3w b\u0119d\u0105 mogli pobra\u0107 aplikacj\u0119 na swoje urz\u0105dzenie za pomoc\u0105 kodu QR\" src=\"https:\/\/transinfo.pl\/wp-content\/files2\/48954\/2_760.jpg\" \/><\/a><\/font><\/div>\n<div><font size=\"2\">Podr&oacute;\u017ce, kt&oacute;re nie przebiegaj\u0105 zgodnie z planem, cz\u0119sto bywaj\u0105 stresuj\u0105ce. Odwo\u0142any lot, hotel niespe\u0142niaj\u0105cy oczekiwanych standard&oacute;w, zmiana godziny odjazdu poci\u0105gu &ndash;ka\u017cda z tych sytuacji stanowi mniejszy problem, je\u015bli podr&oacute;\u017cuj\u0105cy zna przys\u0142uguj\u0105ce mu prawa. &nbsp;Aplikacja zawiera wyja\u015bnienie praw przys\u0142uguj\u0105cych podr&oacute;\u017cuj\u0105cym w ka\u017cdej potencjalnie trudnej sytuacji. Przyk\u0142adowo, je\u017celi linie lotnicze odwo\u0142a\u0142y lot i w efekcie pasa\u017cerowi odm&oacute;wiono wej\u015bcia na pok\u0142ad, mo\u017ce mu przys\u0142ugiwa\u0107 odszkodowanie w wysoko\u015bci od 125 do 600 euro. W razie przypadkowego uszkodzenia baga\u017cu podr&oacute;\u017cuj\u0105cemu tak\u017ce mo\u017ce przys\u0142ugiwa\u0107 odszkodowanie. Warto r&oacute;wnie\u017c wiedzie\u0107, \u017ce przewo\u017anicy kolejowi i lotniczy s\u0105 zobowi\u0105zani do podawania przejrzystych informacji dotycz\u0105cych cen oraz do zapewnienia pomocy pasa\u017cerom o ograniczonej sprawno\u015bci ruchowej. Je\u017celi podr&oacute;\u017cuj\u0105cy uzna, \u017ce z\u0142amano przys\u0142uguj\u0105ce mu prawa, znajdzie w aplikacji dane kontaktowe instytucji, do kt&oacute;rych mo\u017ce z\u0142o\u017cy\u0107 skarg\u0119. W sytuacjach awaryjnych, takich jak np. kryzys spowodowany chmur\u0105 py\u0142u wulkanicznego z Islandii w 2010 r., aplikacja mo\u017ce r&oacute;wnie\u017c pos\u0142u\u017cy\u0107 Komisji Europejskiej do przekazywania podr&oacute;\u017cuj\u0105cym aktualnych informacji i wskaz&oacute;wek dotycz\u0105cych podr&oacute;\u017cy. Aplikacja stanowi cz\u0119\u015b\u0107 prowadzonej przez Komisj\u0119 kampanii informacyjnej &bdquo;Prawa pasa\u017cera w zasi\u0119gu r\u0119ki&rdquo;: Program mo\u017cna pobra\u0107 <\/font><a href=\"http:\/\/ec.europa.eu\/transport\/passenger-rights\/pl\/mobile.html\"><font size=\"2\">tutaj.<\/font><\/a><\/div>\n","protected":false},"author":2,"featured_media":121274,"comment_status":"","ping_status":"closed","template":"","categories":[26],"tags":[97],"class_list":["post-121273","infotrans","type-infotrans","status-publish","has-post-thumbnail","hentry","category-przewoznicy","tag-unia-europejska"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.8 (Yoast SEO v23.7) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Prawa pasa\u017cer\u00f3w na smartfonie - TransInfo Archiwum<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/transinfo.pl\/x\/infotrans\/prawa-pasazerow-na-smartfonie\/\" \/>\n<meta property=\"og:locale\" content=\"pl_PL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Prawa pasa\u017cer\u00f3w na smartfonie\" \/>\n<meta property=\"og:description\" content=\"Pasa\u017cerowie podr&oacute;\u017cuj\u0105cy samolotem zmuszeni do oczekiwania na op&oacute;\u017anione loty lub na zagubiony baga\u017c mog\u0105...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/transinfo.pl\/x\/infotrans\/prawa-pasazerow-na-smartfonie\/\" \/>\n<meta property=\"og:site_name\" content=\"TransInfo Archiwum\" \/>\n<meta property=\"og:image\" content=\"https:\/\/transinfo.pl\/wp-content\/files2\/48954\/1_i_front_760.jpg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Szacowany czas czytania\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minuty\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/transinfo.pl\/x\/infotrans\/prawa-pasazerow-na-smartfonie\/\",\"url\":\"https:\/\/transinfo.pl\/x\/infotrans\/prawa-pasazerow-na-smartfonie\/\",\"name\":\"Prawa pasa\u017cer\u00f3w na smartfonie - 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