{"id":195125,"date":"2019-02-07T09:30:00","date_gmt":"2019-02-07T09:30:00","guid":{"rendered":"https:\/\/transinfo.pl\/x\/infoship\/chatbot-pomoze-pasazerom-stena-line-_more_112114\/"},"modified":"2019-02-07T09:30:00","modified_gmt":"2019-02-07T09:30:00","slug":"chatbot-pomoze-pasazerom-stena-line-_more_112114","status":"publish","type":"infoship","link":"https:\/\/transinfo.pl\/x\/infoship\/chatbot-pomoze-pasazerom-stena-line-_more_112114\/","title":{"rendered":"Chatbot pomo\u017ce pasa\u017cerom Stena Line"},"content":{"rendered":"<p><span style=\"font-weight: bold\">Stena Line wprowadza do przewoz\u00f3w promowych wirtualnegoasystenta klienta &#8211; chatbota Stin\u0119. Na razie Stena Line testuje us\u0142ug\u0119 tylko wWielkiej Brytanii.<\/span><\/p>\n<p>Chatbot Stina podaje aktualne ceny bilet\u00f3w promowych, pomagaw rezerwacji, przypomina, kiedy nale\u017cy stawi\u0107 si\u0119 w porcie i na bie\u017c\u0105co \u015bledziop\u00f3\u017anienia i informuje o mo\u017cliwo\u015bciach zabrania na pok\u0142ad zwierz\u0105t domowych.Potrafi te\u017c w czasie rzeczywistym \u015bledzi\u0107 op\u00f3\u017anienia.<\/p>\n<p>Na pytania odpowiada przez ca\u0142\u0105 dob\u0119, ale na razie m\u00f3witylko po angielsku <\/p>\n<p>Stina dzia\u0142a w oparciu o sztuczn\u0105 inteligencj\u0119 i szczeg\u00f3\u0142oweinformacje z centr\u00f3w obs\u0142ugi klienta. Po udzieleniu odpowiedzi pyta, czy klientjest z niej zadowolony, a nast\u0119pnie analizuje otrzymane informacje iautomatycznie, bez udzia\u0142u cz\u0142owieka uczy si\u0119 i doskonali swoje umiej\u0119tno\u015bci. Pracenad chatbotem wci\u0105\u017c trwaj\u0105, na razie Stena Line testuje us\u0142ug\u0119 tylko w WielkiejBrytanii. Je\u015bli testy wypadn\u0105 pomy\u015blnie, Stina zostanie wprowadzona na innerynki i stanie si\u0119 wieloj\u0119zyczna.<\/p>\n<h4>Plan na przysz\u0142o\u015b\u0107 <br \/><\/h4>\n<p><span style=\"font-style: italic\">&#8211; Chcemy, aby Stina zna\u0142a j\u0119zyki wszystkich kraj\u00f3w, dokt\u00f3rych p\u0142ywamy, na pocz\u0105tek szwedzki i niemiecki. Pracujemy te\u017c nad wprowadzeniempolece\u0144 g\u0142osowych, aby nasi klienci mogli rozmawia\u0107 z ni\u0105 tak, jak z Siri lubAsystentem Google &#8211; m\u00f3wi szef dzia\u0142u akwizycji i konwersji klient\u00f3w w StenaLine Anders Hellberg, cytowany w komunikacie Stena Line.<\/span><\/p>\n<p>\u017beby porozmawia\u0107 ze Stin\u0105, trzeba wej\u015b\u0107 na stron\u0119www.stenaline.co.uk\/faqs i klikn\u0105\u0107 w &#8222;open chat&#8221; w prawym dolnym rogu albozainstalowa\u0107 aplikacj\u0119 Travelmate. Przypomnijmy, \u017ce Stena Line p\u0142ywa na 21trasach \u0142\u0105cz\u0105cych 10 kraj\u00f3w, zatrudnia ponad 5 tysi\u0119cy pracownik\u00f3w. Rocznie naoko\u0142o 40 promach przewozi ponad 7 milion\u00f3w pasa\u017cer\u00f3w, 1,5 miliona samochod\u00f3wosobowych i 2 miliony jednostek frachtowych, takich jak ci\u0119\u017car\u00f3wki i naczepy.<\/p>\n<p>&#8222;<\/p>\n","protected":false},"author":1,"featured_media":195126,"comment_status":"","ping_status":"closed","template":"","categories":[26],"tags":[123,190,232],"class_list":["post-195125","infoship","type-infoship","status-publish","has-post-thumbnail","hentry","category-przewoznicy","tag-pasazer","tag-prom","tag-stena-line"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.8 (Yoast SEO v23.7) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Chatbot pomo\u017ce pasa\u017cerom Stena Line - TransInfo Archiwum<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/transinfo.pl\/x\/infoship\/chatbot-pomoze-pasazerom-stena-line-_more_112114\/\" \/>\n<meta property=\"og:locale\" content=\"pl_PL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Chatbot pomo\u017ce pasa\u017cerom Stena Line\" \/>\n<meta property=\"og:description\" content=\"Stena Line wprowadza do przewoz\u00f3w promowych wirtualnegoasystenta klienta &#8211; chatbota Stin\u0119. 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