{"id":230417,"date":"2021-08-03T10:15:00","date_gmt":"2021-08-03T10:15:00","guid":{"rendered":"https:\/\/transinfo.pl\/x\/inforail\/koleje-slaskie-beda-badac-satysfakcje-pasazerow\/"},"modified":"2021-08-03T10:15:00","modified_gmt":"2021-08-03T10:15:00","slug":"koleje-slaskie-beda-badac-satysfakcje-pasazerow","status":"publish","type":"inforail","link":"https:\/\/transinfo.pl\/x\/inforail\/koleje-slaskie-beda-badac-satysfakcje-pasazerow\/","title":{"rendered":"Koleje \u015al\u0105skie b\u0119d\u0105 bada\u0107 satysfakcj\u0119 pasa\u017cer\u00f3w"},"content":{"rendered":"<style>h1,h2,h3,h4,h5,h6{margin:0 0 1.25rem;font-family:Arial,sans-serif;font-weight:600;color:#050505}h1{font-size:1.875rem;line-height:1.1em;text-transform:none}@media(min-width: 768px){h1{font-size:2.375rem}}h2{font-size:1.1875rem;line-height:1.2em;text-transform:uppercase}@media(min-width: 768px){h2{font-size:1.0625rem}}h3{font-size:0.9375rem;line-height:1.4em;font-weight:900;margin-bottom:0.9375rem}h4{font-size:0.875rem;line-height:1.2em;font-weight:500}h5{font-size:0.9375rem;line-height:1.6;font-weight:400}h6{font-size:0.9375rem;line-height:1.6;font-weight:600}\n<\/style>\n<h6 class=\"wp-block-heading\">Zasi\u0119g siatki po\u0142\u0105cze\u0144 Kolei \u015al\u0105skich daje doskona\u0142e mo\u017cliwo\u015bci komunikacyjne. Blisko 400 poci\u0105g\u00f3w uruchamianych w ci\u0105gu doby z jednej strony stanowi ogromny potencja\u0142, z kt\u00f3rego na co dzie\u0144 mog\u0105 korzysta\u0107 wszyscy mieszka\u0144cy \u015al\u0105ska, a z drugiej jest r\u00f3wnie\u017c wielowymiarowym wyzwaniem dla ekspert\u00f3w sp\u00f3\u0142ki, kt\u00f3rzy nieustannie pracuj\u0105 nad najwy\u017csz\u0105 jako\u015bci\u0105 \u015bwiadczonych us\u0142ug \u2013 podaj\u0105 Koleje \u015al\u0105skie.<\/h6>\n\n\n\n<h2 class=\"wp-block-heading\">Zbieranie opinii<\/h2>\n\n\n<style>p{margin:0 0 1.5rem}p:last-child{margin:0}p.is-style-uppercase{text-transform:uppercase}p.is-style-preheading{color:#12406a;text-transform:uppercase}p.is-style-leadparagraph{font-size:1rem;line-height:1.625;font-weight:700}@media(min-width: 768px){p.is-style-leadparagraph{font-size:1.125rem;line-height:1.5555555556}}p.has-small-margin{margin-bottom:0.625rem}p.has-small-margin+h1,p.has-small-margin+h2,p.has-small-margin+h3{margin-top:1.875rem}\n<\/style>\n<p>Pomimo epidemii i wprowadzenia ogranicze\u0144 w funkcjonowaniu komunikacji publicznej w Polsce, miniony rok w dzia\u0142aniach Kolei \u015al\u0105skich nie zmieni\u0142 na pewno jednej rzeczy, faktu, \u017ce to pasa\u017cer oraz jego komfort i satysfakcja z podr\u00f3\u017cy s\u0105 dla przewo\u017anika najwa\u017cniejsze. W celu zebrania opinii o \u015bwiadczonych us\u0142ugach przewozowych, pozyskania informacji dotycz\u0105cych oczekiwa\u0144 pasa\u017cer\u00f3w wobec nowego taboru, a tak\u017ce zidentyfikowania potrzeb os\u00f3b z niepe\u0142nosprawno\u015bciami, Koleje \u015al\u0105skie od 2 sierpnia 2021 roku b\u0119d\u0105 przeprowadza\u0142y badanie satysfakcji pasa\u017cera.<\/p>\n\n\n<style>.wp-block-quote{border-left:0.1875rem solid var(--page-color);font-size:1rem;font-style:italic;margin:0 0 1.6875rem;padding:1.25rem}.wp-block-quote cite{color:#050505}.wp-block-quote.is-style-large p{margin-bottom:10px}.wp-block-quote.is-style-large cite{color:#12406a}\n<\/style>\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><p>&#8211; To opinie i g\u0142os naszych pasa\u017cer\u00f3w od zawsze by\u0142y i nadal s\u0105 dla nas najwa\u017cniejsze. Codziennie podejmujemy starania, kt\u00f3re sprawiaj\u0105, \u017ce komfort podr\u00f3\u017cy, stan taboru i standardy obs\u0142ugi pasa\u017cerskiej s\u0105 na najwy\u017cszym poziomie. Badanie satysfakcji pasa\u017cera to kolejny krok w celu doskonalenia \u015bwiadczonych przez Koleje \u015al\u0105skie us\u0142ug \u2013 podkre\u015bla Jakub Wosik, Rzecznik Pasa\u017cera Kolei \u015al\u0105skich.<\/p><\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\">Od 2 sierpnia<\/h2>\n\n\n\n<p>Badanie rozpocznie si\u0119 2 sierpnia 2021 roku i b\u0119dzie przeprowadzone zar\u00f3wno w formie ankiety elektronicznej, jak i wywiadu tradycyjnego realizowanego na pok\u0142adach poci\u0105g\u00f3w przy zachowaniu obowi\u0105zuj\u0105cych zasad re\u017cimu sanitarnego. Pozyskane w wyniku badania odpowiedzi b\u0119d\u0105 analizowane co kwarta\u0142. Zapoznanie si\u0119 z opiniami i ocenami poszczeg\u00f3lnych obszar\u00f3w funkcjonowania Kolei \u015al\u0105skich pozwoli na zrozumienie aktualnych potrzeb pasa\u017cer\u00f3w, a tak\u017ce wska\u017ce kierunek najwa\u017cniejszych dzia\u0142a\u0144, kt\u00f3re powinny by\u0107 wdra\u017cane w celu nieustannego podwy\u017cszania satysfakcji klienta. \u015al\u0105ski przewo\u017anik zach\u0119ca do wype\u0142nienia badania w formie elektronicznej na stronie <a href=\"https:\/\/ankieta.kolejeslaskie.pl\/\">https:\/\/ankieta.kolejeslaskie.pl\/<\/a>. &nbsp;<\/p>\n\n\n\n<p><\/p>\n","protected":false},"author":1,"featured_media":230418,"comment_status":"","ping_status":"closed","template":"","categories":[27],"tags":[2491,123],"class_list":["post-230417","inforail","type-inforail","status-publish","has-post-thumbnail","hentry","category-wydarzenia","tag-koleje-slaskie","tag-pasazer"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.8 (Yoast SEO v23.7) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Koleje \u015al\u0105skie b\u0119d\u0105 bada\u0107 satysfakcj\u0119 pasa\u017cer\u00f3w - TransInfo Archiwum<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/transinfo.pl\/x\/inforail\/koleje-slaskie-beda-badac-satysfakcje-pasazerow\/\" \/>\n<meta property=\"og:locale\" content=\"pl_PL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Koleje \u015al\u0105skie b\u0119d\u0105 bada\u0107 satysfakcj\u0119 pasa\u017cer\u00f3w\" \/>\n<meta property=\"og:description\" content=\"Zasi\u0119g siatki po\u0142\u0105cze\u0144 Kolei \u015al\u0105skich daje doskona\u0142e mo\u017cliwo\u015bci komunikacyjne. Blisko 400 poci\u0105g\u00f3w uruchamianych w...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/transinfo.pl\/x\/inforail\/koleje-slaskie-beda-badac-satysfakcje-pasazerow\/\" \/>\n<meta property=\"og:site_name\" content=\"TransInfo Archiwum\" \/>\n<meta property=\"og:image\" content=\"http:\/\/default\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Szacowany czas czytania\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minuty\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/transinfo.pl\/x\/inforail\/koleje-slaskie-beda-badac-satysfakcje-pasazerow\/\",\"url\":\"https:\/\/transinfo.pl\/x\/inforail\/koleje-slaskie-beda-badac-satysfakcje-pasazerow\/\",\"name\":\"Koleje \u015al\u0105skie b\u0119d\u0105 bada\u0107 satysfakcj\u0119 pasa\u017cer\u00f3w - TransInfo Archiwum\",\"isPartOf\":{\"@id\":\"https:\/\/transinfo.pl\/x\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/transinfo.pl\/x\/inforail\/koleje-slaskie-beda-badac-satysfakcje-pasazerow\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/transinfo.pl\/x\/inforail\/koleje-slaskie-beda-badac-satysfakcje-pasazerow\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/transinfo.pl\/x\/wp-content\/uploads\/2022\/01\/KOLEJE-SLASKIE-EN76-006-4.jpg\",\"datePublished\":\"2021-08-03T10:15:00+00:00\",\"dateModified\":\"2021-08-03T10:15:00+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/transinfo.pl\/x\/inforail\/koleje-slaskie-beda-badac-satysfakcje-pasazerow\/#breadcrumb\"},\"inLanguage\":\"pl-PL\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/transinfo.pl\/x\/inforail\/koleje-slaskie-beda-badac-satysfakcje-pasazerow\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"pl-PL\",\"@id\":\"https:\/\/transinfo.pl\/x\/inforail\/koleje-slaskie-beda-badac-satysfakcje-pasazerow\/#primaryimage\",\"url\":\"https:\/\/transinfo.pl\/x\/wp-content\/uploads\/2022\/01\/KOLEJE-SLASKIE-EN76-006-4.jpg\",\"contentUrl\":\"https:\/\/transinfo.pl\/x\/wp-content\/uploads\/2022\/01\/KOLEJE-SLASKIE-EN76-006-4.jpg\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/transinfo.pl\/x\/inforail\/koleje-slaskie-beda-badac-satysfakcje-pasazerow\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/transinfo.pl\/x\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Inforail\",\"item\":\"https:\/\/transinfo.pl\/x\/inforail\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Koleje \u015al\u0105skie b\u0119d\u0105 bada\u0107 satysfakcj\u0119 pasa\u017cer\u00f3w\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/transinfo.pl\/x\/#website\",\"url\":\"https:\/\/transinfo.pl\/x\/\",\"name\":\"TransInfo Archiwum\",\"description\":\"Ca\u0142y transport w jednym miejscu\",\"publisher\":{\"@id\":\"https:\/\/transinfo.pl\/x\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/transinfo.pl\/x\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"pl-PL\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/transinfo.pl\/x\/#organization\",\"name\":\"TransInfo\",\"url\":\"https:\/\/transinfo.pl\/x\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"pl-PL\",\"@id\":\"https:\/\/transinfo.pl\/x\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/transinfo.pl\/x\/wp-content\/uploads\/2024\/10\/favicon.png\",\"contentUrl\":\"https:\/\/transinfo.pl\/x\/wp-content\/uploads\/2024\/10\/favicon.png\",\"width\":512,\"height\":512,\"caption\":\"TransInfo\"},\"image\":{\"@id\":\"https:\/\/transinfo.pl\/x\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Koleje \u015al\u0105skie b\u0119d\u0105 bada\u0107 satysfakcj\u0119 pasa\u017cer\u00f3w - TransInfo Archiwum","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/transinfo.pl\/x\/inforail\/koleje-slaskie-beda-badac-satysfakcje-pasazerow\/","og_locale":"pl_PL","og_type":"article","og_title":"Koleje \u015al\u0105skie b\u0119d\u0105 bada\u0107 satysfakcj\u0119 pasa\u017cer\u00f3w","og_description":"Zasi\u0119g siatki po\u0142\u0105cze\u0144 Kolei \u015al\u0105skich daje doskona\u0142e mo\u017cliwo\u015bci komunikacyjne. Blisko 400 poci\u0105g\u00f3w uruchamianych w...","og_url":"https:\/\/transinfo.pl\/x\/inforail\/koleje-slaskie-beda-badac-satysfakcje-pasazerow\/","og_site_name":"TransInfo Archiwum","og_image":[{"url":"default"}],"twitter_card":"summary_large_image","twitter_misc":{"Szacowany czas czytania":"2 minuty"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/transinfo.pl\/x\/inforail\/koleje-slaskie-beda-badac-satysfakcje-pasazerow\/","url":"https:\/\/transinfo.pl\/x\/inforail\/koleje-slaskie-beda-badac-satysfakcje-pasazerow\/","name":"Koleje \u015al\u0105skie b\u0119d\u0105 bada\u0107 satysfakcj\u0119 pasa\u017cer\u00f3w - TransInfo Archiwum","isPartOf":{"@id":"https:\/\/transinfo.pl\/x\/#website"},"primaryImageOfPage":{"@id":"https:\/\/transinfo.pl\/x\/inforail\/koleje-slaskie-beda-badac-satysfakcje-pasazerow\/#primaryimage"},"image":{"@id":"https:\/\/transinfo.pl\/x\/inforail\/koleje-slaskie-beda-badac-satysfakcje-pasazerow\/#primaryimage"},"thumbnailUrl":"https:\/\/transinfo.pl\/x\/wp-content\/uploads\/2022\/01\/KOLEJE-SLASKIE-EN76-006-4.jpg","datePublished":"2021-08-03T10:15:00+00:00","dateModified":"2021-08-03T10:15:00+00:00","breadcrumb":{"@id":"https:\/\/transinfo.pl\/x\/inforail\/koleje-slaskie-beda-badac-satysfakcje-pasazerow\/#breadcrumb"},"inLanguage":"pl-PL","potentialAction":[{"@type":"ReadAction","target":["https:\/\/transinfo.pl\/x\/inforail\/koleje-slaskie-beda-badac-satysfakcje-pasazerow\/"]}]},{"@type":"ImageObject","inLanguage":"pl-PL","@id":"https:\/\/transinfo.pl\/x\/inforail\/koleje-slaskie-beda-badac-satysfakcje-pasazerow\/#primaryimage","url":"https:\/\/transinfo.pl\/x\/wp-content\/uploads\/2022\/01\/KOLEJE-SLASKIE-EN76-006-4.jpg","contentUrl":"https:\/\/transinfo.pl\/x\/wp-content\/uploads\/2022\/01\/KOLEJE-SLASKIE-EN76-006-4.jpg"},{"@type":"BreadcrumbList","@id":"https:\/\/transinfo.pl\/x\/inforail\/koleje-slaskie-beda-badac-satysfakcje-pasazerow\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/transinfo.pl\/x\/"},{"@type":"ListItem","position":2,"name":"Inforail","item":"https:\/\/transinfo.pl\/x\/inforail\/"},{"@type":"ListItem","position":3,"name":"Koleje \u015al\u0105skie b\u0119d\u0105 bada\u0107 satysfakcj\u0119 pasa\u017cer\u00f3w"}]},{"@type":"WebSite","@id":"https:\/\/transinfo.pl\/x\/#website","url":"https:\/\/transinfo.pl\/x\/","name":"TransInfo Archiwum","description":"Ca\u0142y transport w jednym miejscu","publisher":{"@id":"https:\/\/transinfo.pl\/x\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/transinfo.pl\/x\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"pl-PL"},{"@type":"Organization","@id":"https:\/\/transinfo.pl\/x\/#organization","name":"TransInfo","url":"https:\/\/transinfo.pl\/x\/","logo":{"@type":"ImageObject","inLanguage":"pl-PL","@id":"https:\/\/transinfo.pl\/x\/#\/schema\/logo\/image\/","url":"https:\/\/transinfo.pl\/x\/wp-content\/uploads\/2024\/10\/favicon.png","contentUrl":"https:\/\/transinfo.pl\/x\/wp-content\/uploads\/2024\/10\/favicon.png","width":512,"height":512,"caption":"TransInfo"},"image":{"@id":"https:\/\/transinfo.pl\/x\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/transinfo.pl\/x\/wp-json\/wp\/v2\/inforail\/230417","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/transinfo.pl\/x\/wp-json\/wp\/v2\/inforail"}],"about":[{"href":"https:\/\/transinfo.pl\/x\/wp-json\/wp\/v2\/types\/inforail"}],"author":[{"embeddable":true,"href":"https:\/\/transinfo.pl\/x\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/transinfo.pl\/x\/wp-json\/wp\/v2\/comments?post=230417"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/transinfo.pl\/x\/wp-json\/wp\/v2\/media\/230418"}],"wp:attachment":[{"href":"https:\/\/transinfo.pl\/x\/wp-json\/wp\/v2\/media?parent=230417"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/transinfo.pl\/x\/wp-json\/wp\/v2\/categories?post=230417"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/transinfo.pl\/x\/wp-json\/wp\/v2\/tags?post=230417"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}