{"id":134103,"date":"2014-01-22T15:44:56","date_gmt":"2014-01-22T15:44:56","guid":{"rendered":"https:\/\/transinfo.pl\/x\/inforail\/pkp-intercity-procedura-reklamacji-dla-pasazerow-z-opoznionych-pociagow\/"},"modified":"2014-01-22T15:44:56","modified_gmt":"2014-01-22T15:44:56","slug":"pkp-intercity-procedura-reklamacji-dla-pasazerow-z-opoznionych-pociagow","status":"publish","type":"inforail","link":"https:\/\/transinfo.pl\/x\/inforail\/pkp-intercity-procedura-reklamacji-dla-pasazerow-z-opoznionych-pociagow\/","title":{"rendered":"PKP Intercity: Procedura reklamacji dla pasa\u017cer\u00f3w z op\u00f3\u017anionych poci\u0105g\u00f3w"},"content":{"rendered":"<p>PKP Intercity w zwi\u0105zku z trudnymi warunkami atmosferycznymi panuj\u0105cymi na sieci kolejowej wprowadzi\u0142o uproszczon\u0105 procedur\u0119 rozpatrywania reklamacji dla pasa\u017cer&oacute;w z op&oacute;\u017anionych sk\u0142ad&oacute;w. Dodatkowo, podr&oacute;\u017cni, kt&oacute;rzy kupili bilet w przedsprzeda\u017cy i chc\u0105 zrezygnowa\u0107 z przejazd&oacute;w poci\u0105gami PKP Intercity mog\u0105 dokona\u0107 zwrotu biletu bez potr\u0105ce\u0144. <br \/>Pasa\u017cerowie, kt&oacute;rzy 20 i 21 stycznia br. podr&oacute;\u017cowali poci\u0105gami Express Intercity op&oacute;\u017anionymi o ponad 120 minut, maj\u0105 prawo do rekompensaty ca\u0142ej kwoty poniesionej na zakup bilet&oacute;w. Natomiast podr&oacute;\u017cni z op&oacute;\u017anionych poci\u0105g&oacute;w TLK 56200 Rozewie relacji Gdynia &#8211; Wroc\u0142aw &#8211; Jelenia G&oacute;ra &#8211; Szklarska Por\u0119ba G&oacute;rna oraz TLK 16201 Karkonosze relacji Warszawa Wschodnia &#8211; Szklarska Por\u0119ba G&oacute;rna z dnia 20 stycznia, otrzymaj\u0105 nieodp\u0142atny bilet na przejazd, do wykorzystania we wszystkich poci\u0105gach PKP Intercity. Lista poci\u0105g&oacute;w TLK (Twoje Linie Kolejowe) mo\u017ce jeszcze ulec zwi\u0119kszeniu, poniewa\u017c pracownicy PKP Intercity na bie\u017c\u0105co analizuj\u0105 op&oacute;\u017anienia poci\u0105g&oacute;w. Wnioski klient&oacute;w, kt&oacute;rzy do\u015bwiadczyli niedogodno\u015bci w zwi\u0105zku z op&oacute;\u017anionymi poci\u0105gami s\u0105 rozpatrywane w pierwszej kolejno\u015bci. Podr&oacute;\u017cni mog\u0105 zg\u0142asza\u0107 reklamacje w kasach w\u0142asnych PKP Intercity, Centrach Obs\u0142ugi Klienta, poczt\u0105 na adres centrali (ul. \u017belazna 59A, 00-848 Warszawa) lub e-mailem: <a href=\"mailto:reklamacje@intercity.pl\">reklamacje@intercity.pl<\/a> (w przypadku biletu internetowego). Do wniosku reklamacyjnego podr&oacute;\u017cny powinien do\u0142\u0105czy\u0107 orygina\u0142 biletu zakupionego w kasie biletowej lub nr biletu kupionego w internetowym systemie sprzeda\u017cy e-IC oraz dane adresowe. <br \/>Dodatkowo, w okresie panowania niekorzystnych warunk&oacute;w atmosferycznych, wszyscy podr&oacute;\u017cni, kt&oacute;rzy kupili bilet w przedsprzeda\u017cy i chc\u0105 zrezygnowa\u0107 z przejazd&oacute;w poci\u0105gami PKP Intercity mog\u0105 dokona\u0107 zwrotu biletu bez potr\u0105ce\u0144. <br \/>Na dworcach w Katowicach, Krakowie, Poznaniu, Wroc\u0142awiu, Warszawie Centralnej, Warszawie Wschodniej, Warszawa Zachodniej, \u0141odzi Kaliskiej, Szczecinie G\u0142&oacute;wnym, Gda\u0144sku G\u0142&oacute;wnymi Ostrowie Wielkopolskim dy\u017curuj\u0105 mobilni informatorzy. Udzielaj\u0105 pasa\u017cerom wszelkich informacji na temat ruchu poci\u0105g&oacute;w. <\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"","ping_status":"closed","template":"","categories":[23],"tags":[795,29,151],"class_list":["post-134103","inforail","type-inforail","status-publish","hentry","category-infrastruktura","tag-bilet","tag-pkp-intercity","tag-tlk"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.8 (Yoast SEO v23.7) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>PKP Intercity: Procedura reklamacji dla pasa\u017cer\u00f3w z op\u00f3\u017anionych poci\u0105g\u00f3w - TransInfo Archiwum<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/transinfo.pl\/x\/inforail\/pkp-intercity-procedura-reklamacji-dla-pasazerow-z-opoznionych-pociagow\/\" \/>\n<meta property=\"og:locale\" content=\"pl_PL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"PKP Intercity: Procedura reklamacji dla pasa\u017cer\u00f3w z op\u00f3\u017anionych poci\u0105g\u00f3w\" \/>\n<meta property=\"og:description\" content=\"PKP Intercity w zwi\u0105zku z trudnymi warunkami atmosferycznymi panuj\u0105cymi na sieci kolejowej wprowadzi\u0142o uproszczon\u0105...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/transinfo.pl\/x\/inforail\/pkp-intercity-procedura-reklamacji-dla-pasazerow-z-opoznionych-pociagow\/\" \/>\n<meta property=\"og:site_name\" content=\"TransInfo Archiwum\" \/>\n<meta property=\"og:image\" content=\"http:\/\/default\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Szacowany czas czytania\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minuty\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/transinfo.pl\/x\/inforail\/pkp-intercity-procedura-reklamacji-dla-pasazerow-z-opoznionych-pociagow\/\",\"url\":\"https:\/\/transinfo.pl\/x\/inforail\/pkp-intercity-procedura-reklamacji-dla-pasazerow-z-opoznionych-pociagow\/\",\"name\":\"PKP Intercity: Procedura reklamacji dla pasa\u017cer\u00f3w z op\u00f3\u017anionych poci\u0105g\u00f3w - TransInfo Archiwum\",\"isPartOf\":{\"@id\":\"https:\/\/transinfo.pl\/x\/#website\"},\"datePublished\":\"2014-01-22T15:44:56+00:00\",\"dateModified\":\"2014-01-22T15:44:56+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/transinfo.pl\/x\/inforail\/pkp-intercity-procedura-reklamacji-dla-pasazerow-z-opoznionych-pociagow\/#breadcrumb\"},\"inLanguage\":\"pl-PL\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/transinfo.pl\/x\/inforail\/pkp-intercity-procedura-reklamacji-dla-pasazerow-z-opoznionych-pociagow\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/transinfo.pl\/x\/inforail\/pkp-intercity-procedura-reklamacji-dla-pasazerow-z-opoznionych-pociagow\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/transinfo.pl\/x\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Inforail\",\"item\":\"https:\/\/transinfo.pl\/x\/inforail\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"PKP Intercity: Procedura reklamacji dla pasa\u017cer\u00f3w z op\u00f3\u017anionych poci\u0105g\u00f3w\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/transinfo.pl\/x\/#website\",\"url\":\"https:\/\/transinfo.pl\/x\/\",\"name\":\"TransInfo Archiwum\",\"description\":\"Ca\u0142y transport w jednym miejscu\",\"publisher\":{\"@id\":\"https:\/\/transinfo.pl\/x\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/transinfo.pl\/x\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"pl-PL\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/transinfo.pl\/x\/#organization\",\"name\":\"TransInfo\",\"url\":\"https:\/\/transinfo.pl\/x\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"pl-PL\",\"@id\":\"https:\/\/transinfo.pl\/x\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/transinfo.pl\/x\/wp-content\/uploads\/2024\/10\/favicon.png\",\"contentUrl\":\"https:\/\/transinfo.pl\/x\/wp-content\/uploads\/2024\/10\/favicon.png\",\"width\":512,\"height\":512,\"caption\":\"TransInfo\"},\"image\":{\"@id\":\"https:\/\/transinfo.pl\/x\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"PKP Intercity: Procedura reklamacji dla pasa\u017cer\u00f3w z op\u00f3\u017anionych poci\u0105g\u00f3w - TransInfo Archiwum","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/transinfo.pl\/x\/inforail\/pkp-intercity-procedura-reklamacji-dla-pasazerow-z-opoznionych-pociagow\/","og_locale":"pl_PL","og_type":"article","og_title":"PKP Intercity: Procedura reklamacji dla pasa\u017cer\u00f3w z op\u00f3\u017anionych poci\u0105g\u00f3w","og_description":"PKP Intercity w zwi\u0105zku z trudnymi warunkami atmosferycznymi panuj\u0105cymi na sieci kolejowej wprowadzi\u0142o uproszczon\u0105...","og_url":"https:\/\/transinfo.pl\/x\/inforail\/pkp-intercity-procedura-reklamacji-dla-pasazerow-z-opoznionych-pociagow\/","og_site_name":"TransInfo Archiwum","og_image":[{"url":"default"}],"twitter_card":"summary_large_image","twitter_misc":{"Szacowany czas czytania":"2 minuty"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/transinfo.pl\/x\/inforail\/pkp-intercity-procedura-reklamacji-dla-pasazerow-z-opoznionych-pociagow\/","url":"https:\/\/transinfo.pl\/x\/inforail\/pkp-intercity-procedura-reklamacji-dla-pasazerow-z-opoznionych-pociagow\/","name":"PKP Intercity: Procedura reklamacji dla pasa\u017cer\u00f3w z op\u00f3\u017anionych poci\u0105g\u00f3w - TransInfo Archiwum","isPartOf":{"@id":"https:\/\/transinfo.pl\/x\/#website"},"datePublished":"2014-01-22T15:44:56+00:00","dateModified":"2014-01-22T15:44:56+00:00","breadcrumb":{"@id":"https:\/\/transinfo.pl\/x\/inforail\/pkp-intercity-procedura-reklamacji-dla-pasazerow-z-opoznionych-pociagow\/#breadcrumb"},"inLanguage":"pl-PL","potentialAction":[{"@type":"ReadAction","target":["https:\/\/transinfo.pl\/x\/inforail\/pkp-intercity-procedura-reklamacji-dla-pasazerow-z-opoznionych-pociagow\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/transinfo.pl\/x\/inforail\/pkp-intercity-procedura-reklamacji-dla-pasazerow-z-opoznionych-pociagow\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/transinfo.pl\/x\/"},{"@type":"ListItem","position":2,"name":"Inforail","item":"https:\/\/transinfo.pl\/x\/inforail\/"},{"@type":"ListItem","position":3,"name":"PKP Intercity: Procedura reklamacji dla pasa\u017cer\u00f3w z op\u00f3\u017anionych poci\u0105g\u00f3w"}]},{"@type":"WebSite","@id":"https:\/\/transinfo.pl\/x\/#website","url":"https:\/\/transinfo.pl\/x\/","name":"TransInfo Archiwum","description":"Ca\u0142y transport w jednym miejscu","publisher":{"@id":"https:\/\/transinfo.pl\/x\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/transinfo.pl\/x\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"pl-PL"},{"@type":"Organization","@id":"https:\/\/transinfo.pl\/x\/#organization","name":"TransInfo","url":"https:\/\/transinfo.pl\/x\/","logo":{"@type":"ImageObject","inLanguage":"pl-PL","@id":"https:\/\/transinfo.pl\/x\/#\/schema\/logo\/image\/","url":"https:\/\/transinfo.pl\/x\/wp-content\/uploads\/2024\/10\/favicon.png","contentUrl":"https:\/\/transinfo.pl\/x\/wp-content\/uploads\/2024\/10\/favicon.png","width":512,"height":512,"caption":"TransInfo"},"image":{"@id":"https:\/\/transinfo.pl\/x\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/transinfo.pl\/x\/wp-json\/wp\/v2\/inforail\/134103","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/transinfo.pl\/x\/wp-json\/wp\/v2\/inforail"}],"about":[{"href":"https:\/\/transinfo.pl\/x\/wp-json\/wp\/v2\/types\/inforail"}],"author":[{"embeddable":true,"href":"https:\/\/transinfo.pl\/x\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/transinfo.pl\/x\/wp-json\/wp\/v2\/comments?post=134103"}],"wp:attachment":[{"href":"https:\/\/transinfo.pl\/x\/wp-json\/wp\/v2\/media?parent=134103"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/transinfo.pl\/x\/wp-json\/wp\/v2\/categories?post=134103"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/transinfo.pl\/x\/wp-json\/wp\/v2\/tags?post=134103"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}