{"id":127190,"date":"2013-04-02T13:21:31","date_gmt":"2013-04-02T13:21:31","guid":{"rendered":"https:\/\/transinfo.pl\/x\/inforail\/warszawa-pkp-intercity-testuja-system-jednej-kolejki\/"},"modified":"2013-04-02T13:21:31","modified_gmt":"2013-04-02T13:21:31","slug":"warszawa-pkp-intercity-testuja-system-jednej-kolejki","status":"publish","type":"inforail","link":"https:\/\/transinfo.pl\/x\/inforail\/warszawa-pkp-intercity-testuja-system-jednej-kolejki\/","title":{"rendered":"Warszawa: PKP Intercity testuj\u0105 system jednej kolejki"},"content":{"rendered":"<p>3 kwietnia, na Dworcu Centralnym w Warszawie, rozpoczn\u0105 si\u0119 testy systemu zarz\u0105dzania jedn\u0105 kolejk\u0105 do kas. Rozwi\u0105zanie ma na celu zwi\u0119kszenie komfortu klient&oacute;w oraz skr&oacute;cenie czasu oczekiwania w kolejce. Testy potrwaj\u0105 dwa miesi\u0105ce. Zdobyte do\u015bwiadczenia pozwol\u0105 zdecydowa\u0107 czy przewo\u017anik wdro\u017cy podobny system na innych dworcach. <br \/>System jednej kolejki jest cz\u0119sto stosowany w du\u017cych sieciach handlowych, na lotniskach czy dworcach, czyli miejscach gdzie wyst\u0119puje du\u017ca liczba klient&oacute;w obs\u0142ugiwanych w kilku punktach. Nie wymaga drukowania numerk&oacute;w. Klient dowiaduje si\u0119, kt&oacute;ra kasa jest wolna, dzi\u0119ki informacji wy\u015bwietlanej na monitorze oraz za po\u015brednictwem komunikatu g\u0142osowego. PKP Intercity wdro\u017cy zar&oacute;wno informacj\u0119 wizualn\u0105 jak i d\u017awi\u0119kow\u0105. To rozwi\u0105zanie zosta\u0142o wybrane z my\u015bl\u0105 o osobach starszych, s\u0142abowidz\u0105cych lub niewidomych. <br \/>D\u0105\u017cymy do tego, aby korzystanie z us\u0142ug PKP Intercity by\u0142o coraz bardziej komfortowe. Rozwijamy kana\u0142y internetowe, wprowadzamy mo\u017cliwo\u015b\u0107 p\u0142acenia kart\u0105 we wszystkich poci\u0105gach, ale nie zapominamy r&oacute;wnie\u017c o pasa\u017cerach kupuj\u0105cych bilety na dworcach. Naszym celem jest podniesienie efektywno\u015bci obs\u0142ugi pasa\u017cer&oacute;w, przyspieszenie przep\u0142ywu klient&oacute;w oczekuj\u0105cych w kolejce i zniwelowanie zwi\u0105zanego z tym poczucia niepewno\u015bci &#8211; m&oacute;wi Zuzanna Szopowska, rzecznik prasowy PKP Intercity. Pilota\u017c systemu zarz\u0105dzania jedn\u0105 kolejk\u0105 rozpocznie si\u0119 3 kwietnia na najwi\u0119kszym dworcu, czyli na warszawskim Dworcu Centralnym, gdzie w holu g\u0142&oacute;wnym w 14 okienkach kasowych dziennie realizowanych jest ponad 4 000 transakcji. Potrwa do ko\u0144ca maja. Testy potrwaj\u0105 oko\u0142o dw&oacute;ch miesi\u0119cy. Po ich zako\u0144czeniu, zebrane do\u015bwiadczenia, pomog\u0105 nam podj\u0105\u0107 decyzj\u0119 o wdro\u017ceniu rozwi\u0105zania na innych dworcach &ndash;tam, gdzie dysponujemy wi\u0119ksz\u0105 liczb\u0105 kas &ndash;dodaje Zuzanna Szopowska. <\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"","ping_status":"closed","template":"","categories":[26],"tags":[975,29,84],"class_list":["post-127190","inforail","type-inforail","status-publish","hentry","category-przewoznicy","tag-dworzec","tag-pkp-intercity","tag-warszawa"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.8 (Yoast SEO v23.7) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Warszawa: PKP Intercity testuj\u0105 system jednej kolejki - TransInfo Archiwum<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/transinfo.pl\/x\/inforail\/warszawa-pkp-intercity-testuja-system-jednej-kolejki\/\" \/>\n<meta property=\"og:locale\" content=\"pl_PL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Warszawa: PKP Intercity testuj\u0105 system jednej kolejki\" \/>\n<meta property=\"og:description\" content=\"3 kwietnia, na Dworcu Centralnym w Warszawie, rozpoczn\u0105 si\u0119 testy systemu zarz\u0105dzania jedn\u0105 kolejk\u0105...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/transinfo.pl\/x\/inforail\/warszawa-pkp-intercity-testuja-system-jednej-kolejki\/\" \/>\n<meta property=\"og:site_name\" content=\"TransInfo Archiwum\" \/>\n<meta property=\"og:image\" content=\"http:\/\/default\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Szacowany czas czytania\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minuty\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/transinfo.pl\/x\/inforail\/warszawa-pkp-intercity-testuja-system-jednej-kolejki\/\",\"url\":\"https:\/\/transinfo.pl\/x\/inforail\/warszawa-pkp-intercity-testuja-system-jednej-kolejki\/\",\"name\":\"Warszawa: PKP Intercity testuj\u0105 system jednej kolejki - TransInfo Archiwum\",\"isPartOf\":{\"@id\":\"https:\/\/transinfo.pl\/x\/#website\"},\"datePublished\":\"2013-04-02T13:21:31+00:00\",\"dateModified\":\"2013-04-02T13:21:31+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/transinfo.pl\/x\/inforail\/warszawa-pkp-intercity-testuja-system-jednej-kolejki\/#breadcrumb\"},\"inLanguage\":\"pl-PL\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/transinfo.pl\/x\/inforail\/warszawa-pkp-intercity-testuja-system-jednej-kolejki\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/transinfo.pl\/x\/inforail\/warszawa-pkp-intercity-testuja-system-jednej-kolejki\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/transinfo.pl\/x\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Inforail\",\"item\":\"https:\/\/transinfo.pl\/x\/inforail\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Warszawa: PKP Intercity testuj\u0105 system jednej kolejki\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/transinfo.pl\/x\/#website\",\"url\":\"https:\/\/transinfo.pl\/x\/\",\"name\":\"TransInfo Archiwum\",\"description\":\"Ca\u0142y transport w jednym miejscu\",\"publisher\":{\"@id\":\"https:\/\/transinfo.pl\/x\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/transinfo.pl\/x\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"pl-PL\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/transinfo.pl\/x\/#organization\",\"name\":\"TransInfo\",\"url\":\"https:\/\/transinfo.pl\/x\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"pl-PL\",\"@id\":\"https:\/\/transinfo.pl\/x\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/transinfo.pl\/x\/wp-content\/uploads\/2024\/10\/favicon.png\",\"contentUrl\":\"https:\/\/transinfo.pl\/x\/wp-content\/uploads\/2024\/10\/favicon.png\",\"width\":512,\"height\":512,\"caption\":\"TransInfo\"},\"image\":{\"@id\":\"https:\/\/transinfo.pl\/x\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Warszawa: PKP Intercity testuj\u0105 system jednej kolejki - TransInfo Archiwum","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/transinfo.pl\/x\/inforail\/warszawa-pkp-intercity-testuja-system-jednej-kolejki\/","og_locale":"pl_PL","og_type":"article","og_title":"Warszawa: PKP Intercity testuj\u0105 system jednej kolejki","og_description":"3 kwietnia, na Dworcu Centralnym w Warszawie, rozpoczn\u0105 si\u0119 testy systemu zarz\u0105dzania jedn\u0105 kolejk\u0105...","og_url":"https:\/\/transinfo.pl\/x\/inforail\/warszawa-pkp-intercity-testuja-system-jednej-kolejki\/","og_site_name":"TransInfo Archiwum","og_image":[{"url":"default"}],"twitter_card":"summary_large_image","twitter_misc":{"Szacowany czas czytania":"2 minuty"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/transinfo.pl\/x\/inforail\/warszawa-pkp-intercity-testuja-system-jednej-kolejki\/","url":"https:\/\/transinfo.pl\/x\/inforail\/warszawa-pkp-intercity-testuja-system-jednej-kolejki\/","name":"Warszawa: PKP Intercity testuj\u0105 system jednej kolejki - TransInfo Archiwum","isPartOf":{"@id":"https:\/\/transinfo.pl\/x\/#website"},"datePublished":"2013-04-02T13:21:31+00:00","dateModified":"2013-04-02T13:21:31+00:00","breadcrumb":{"@id":"https:\/\/transinfo.pl\/x\/inforail\/warszawa-pkp-intercity-testuja-system-jednej-kolejki\/#breadcrumb"},"inLanguage":"pl-PL","potentialAction":[{"@type":"ReadAction","target":["https:\/\/transinfo.pl\/x\/inforail\/warszawa-pkp-intercity-testuja-system-jednej-kolejki\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/transinfo.pl\/x\/inforail\/warszawa-pkp-intercity-testuja-system-jednej-kolejki\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/transinfo.pl\/x\/"},{"@type":"ListItem","position":2,"name":"Inforail","item":"https:\/\/transinfo.pl\/x\/inforail\/"},{"@type":"ListItem","position":3,"name":"Warszawa: PKP Intercity testuj\u0105 system jednej kolejki"}]},{"@type":"WebSite","@id":"https:\/\/transinfo.pl\/x\/#website","url":"https:\/\/transinfo.pl\/x\/","name":"TransInfo Archiwum","description":"Ca\u0142y transport w jednym miejscu","publisher":{"@id":"https:\/\/transinfo.pl\/x\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/transinfo.pl\/x\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"pl-PL"},{"@type":"Organization","@id":"https:\/\/transinfo.pl\/x\/#organization","name":"TransInfo","url":"https:\/\/transinfo.pl\/x\/","logo":{"@type":"ImageObject","inLanguage":"pl-PL","@id":"https:\/\/transinfo.pl\/x\/#\/schema\/logo\/image\/","url":"https:\/\/transinfo.pl\/x\/wp-content\/uploads\/2024\/10\/favicon.png","contentUrl":"https:\/\/transinfo.pl\/x\/wp-content\/uploads\/2024\/10\/favicon.png","width":512,"height":512,"caption":"TransInfo"},"image":{"@id":"https:\/\/transinfo.pl\/x\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/transinfo.pl\/x\/wp-json\/wp\/v2\/inforail\/127190","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/transinfo.pl\/x\/wp-json\/wp\/v2\/inforail"}],"about":[{"href":"https:\/\/transinfo.pl\/x\/wp-json\/wp\/v2\/types\/inforail"}],"author":[{"embeddable":true,"href":"https:\/\/transinfo.pl\/x\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/transinfo.pl\/x\/wp-json\/wp\/v2\/comments?post=127190"}],"wp:attachment":[{"href":"https:\/\/transinfo.pl\/x\/wp-json\/wp\/v2\/media?parent=127190"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/transinfo.pl\/x\/wp-json\/wp\/v2\/categories?post=127190"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/transinfo.pl\/x\/wp-json\/wp\/v2\/tags?post=127190"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}