{"id":42094,"date":"2015-11-19T10:17:00","date_gmt":"2015-11-19T10:17:00","guid":{"rendered":"https:\/\/transinfo.pl\/x\/infobus\/busworld-2015-sir-brian-souter-przemawia-film-_more_79413\/"},"modified":"2015-11-19T10:17:00","modified_gmt":"2015-11-19T10:17:00","slug":"busworld-2015-sir-brian-souter-przemawia-film-_more_79413","status":"publish","type":"infobus","link":"https:\/\/transinfo.pl\/x\/infobus\/busworld-2015-sir-brian-souter-przemawia-film-_more_79413\/","title":{"rendered":"Busworld 2015: Sir Brian Souter przemawia [FILM]"},"content":{"rendered":"

W ramachswojego wyst\u0105pienia podczas uroczysto\u015bci otwarcia targ\u00f3w Busworld 2015, Sir BrianSouter w\u0142a\u015bciciel m.in. Stagecoach, megabus i PolskiBus, skupi\u0142 si\u0119 na aktualnychzmianach zachowa\u0144 spo\u0142ecznych. Dotykaj\u0105 one bezpo\u015brednio zar\u00f3wno pasa\u017cer\u00f3w, jaki przewo\u017anik\u00f3w, a ich zrozumienie jest kluczem do dalszego rozwoju autokarowegobiznesu. <\/p>\n

Nasamym pocz\u0105tku obudzi\u0142 wszystkich anegdot\u0105 o ch\u0142opcu podr\u00f3\u017cuj\u0105cym poci\u0105giemVirgin w Anglii, kt\u00f3ry zobaczy\u0142, \u017ce w toalecie nie ma papieru toaletowego. Opisa\u0142 to natychmiast na Twitterze.Jegotweet zosta\u0142 odczytany m.in. przez dzia\u0142 marketingu sp\u00f3\u0142ki Virgin, kt\u00f3ry zadzwoni\u0142do kierownika poci\u0105gu i nakaza\u0142, aby ch\u0142opcu od razu zaniesiono papiertoaletowy. <\/p>\n<\/p>\n

Tahistoria, zdaniem Briana Soutera, oddaje filozofi\u0119 nowoczesnej obs\u0142ugi klienta.Niestety, ca\u0142y czas takiego podej\u015bcia brakuje w sektorze autokarowegotransportu, kt\u00f3ry kompletnie nie docenia roli medi\u00f3w spo\u0142eczno\u015bciowych i panuje tutaj klimatlat 80-tych. Dla por\u00f3wnania ? Ryanair w Dublinie zatrudnia ok. dwustu m\u0142odychludzi, kt\u00f3rzy w pe\u0142nym wymiarze pracy zajmuj\u0105 si\u0119 wymy\u015blaniem fajnych rzeczy domedi\u00f3w spo\u0142eczno\u015bciowych. To jest w\u0142a\u015bniezmiana zachowa\u0144 spo\u0142ecznych i do tych wyzwa\u0144 trzeba si\u0119 szybko oraz elastyczniedopasowa\u0107.<\/p>\n<\/p>\n

R\u00f3wnie\u017cunijna gospodarka daje nowe szanse autokarom. Jeszcze niedawno nikt nie pomy\u015bla\u0142by,\u017ce dalekobie\u017cny transport publiczny we Francji mo\u017ce zosta\u0107 zliberalizowany. Atak si\u0119 sta\u0142o. Kolejny element zmian to rozw\u00f3j technologii. Wed\u0142ug Briana Souterapowszechny dost\u0119p do Wi-Fi mo\u017ce sta\u0107 si\u0119 bardzo wa\u017cny argumentem na rzecz sprzeda\u017cybilet\u00f3w w przewozach autokarowych.<\/p>\n<\/p>\n

Dlategonie wolno ba\u0107 si\u0119 zmian, a wr\u0119cz przeciwnie ? ca\u0142y czas nale\u017cy pr\u00f3bowa\u0107 jewykorzysta\u0107 w interesie dalszego rozwoju transportowej bran\u017cy. <\/p>\n<\/p>\n

Pe\u0142ne przem\u00f3wienie Briana Soutera na poni\u017cszym filmie:<\/p>\n<\/p>\n

{https:\/\/www.youtube.com\/watch?v=mw_XljBAjmo}<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"","ping_status":"closed","template":"","categories":[25],"tags":[5882,5218,5146,4947],"class_list":["post-42094","infobus","type-infobus","status-publish","hentry","category-producenci","tag-brian-souter","tag-busworld","tag-kortrijk","tag-stagecoach"],"acf":[],"yoast_head":"\nBusworld 2015: Sir Brian Souter przemawia [FILM] - TransInfo Archiwum<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/transinfo.pl\/x\/infobus\/busworld-2015-sir-brian-souter-przemawia-film-_more_79413\/\" \/>\n<meta property=\"og:locale\" content=\"pl_PL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Busworld 2015: Sir Brian Souter przemawia [FILM]\" \/>\n<meta property=\"og:description\" content=\"W ramachswojego wyst\u0105pienia podczas uroczysto\u015bci otwarcia targ\u00f3w Busworld 2015, Sir BrianSouter w\u0142a\u015bciciel m.in. 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