{"id":237908,"date":"2022-02-13T11:00:00","date_gmt":"2022-02-13T11:00:00","guid":{"rendered":"https:\/\/transinfo.pl\/x\/infoair\/lotnisko-krakow-z-wyroznieniem-the-voice-of-the-customer\/"},"modified":"2022-02-13T11:00:00","modified_gmt":"2022-02-13T11:00:00","slug":"lotnisko-krakow-z-wyroznieniem-the-voice-of-the-customer","status":"publish","type":"infoair","link":"https:\/\/transinfo.pl\/x\/infoair\/lotnisko-krakow-z-wyroznieniem-the-voice-of-the-customer\/","title":{"rendered":"Lotnisko Krak\u00f3w z wyr\u00f3\u017cnieniem &#8222;The Voice of the Customer&#8221;"},"content":{"rendered":"<style>h1,h2,h3,h4,h5,h6{margin:0 0 1.25rem;font-family:Arial,sans-serif;font-weight:600;color:#050505}h1{font-size:1.875rem;line-height:1.1em;text-transform:none}@media(min-width: 768px){h1{font-size:2.375rem}}h2{font-size:1.1875rem;line-height:1.2em;text-transform:uppercase}@media(min-width: 768px){h2{font-size:1.0625rem}}h3{font-size:0.9375rem;line-height:1.4em;font-weight:900;margin-bottom:0.9375rem}h4{font-size:0.875rem;line-height:1.2em;font-weight:500}h5{font-size:0.9375rem;line-height:1.6;font-weight:400}h6{font-size:0.9375rem;line-height:1.6;font-weight:600}\n<\/style>\n<h6 class=\"wp-block-heading\" id=\"krakow-airport-otrzymal-wyroznienie-the-voice-of-the-customer-w-ramach-airport-service-quality-w-programie-uczestniczylo-prawie-400-lotnisk-w-95-krajach\">Krak\u00f3w Airport otrzyma\u0142 wyr\u00f3\u017cnienie The Voice of the Customer w ramach Airport Service Quality. W programie uczestniczy\u0142o prawie 400 lotnisk w 95 krajach.<\/h6>\n\n\n<style>p{margin:0 0 1.5rem}p:last-child{margin:0}p.is-style-uppercase{text-transform:uppercase}p.is-style-preheading{color:#12406a;text-transform:uppercase}p.is-style-leadparagraph{font-size:1rem;line-height:1.625;font-weight:700}@media(min-width: 768px){p.is-style-leadparagraph{font-size:1.125rem;line-height:1.5555555556}}p.has-small-margin{margin-bottom:0.625rem}p.has-small-margin+h1,p.has-small-margin+h2,p.has-small-margin+h3{margin-top:1.875rem}\n<\/style>\n<p>Wyr\u00f3\u017cnienie The Voice of the Customer, kt\u00f3re w\u0142a\u015bnie otrzyma\u0142 port lotniczy Krak\u00f3w Airport, jest przeznaczone dla tych lotnisk, kt\u00f3re do\u0142o\u017cy\u0142y szczeg\u00f3lnych stara\u0144 w zbieraniu zwrotnych informacji od pasa\u017cer\u00f3w w ramach realizowanego programu Airport Service Quality. ASQ to wiod\u0105cy na \u015bwiecie program pomiaru satysfakcji podr\u00f3\u017cuj\u0105cych z jako\u015bci i standard\u00f3w obs\u0142ugi na lotniskach.<\/p>\n\n\n<style>.wp-block-quote{border-left:0.1875rem solid var(--page-color);font-size:1rem;font-style:italic;margin:0 0 1.6875rem;padding:1.25rem}.wp-block-quote cite{color:#050505}.wp-block-quote.is-style-large p{margin-bottom:10px}.wp-block-quote.is-style-large cite{color:#12406a}\n<\/style>\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><p>Wyr\u00f3\u017cnienie The Voice of the Customer, przyznane przez ACI World to docenienie zaanga\u017cowania port\u00f3w lotniczych, kt\u00f3re pomimo utrudnie\u0144 zwi\u0105zanych z pandemi\u0105, priorytetowo traktowa\u0142y opinie i potrzeby pasa\u017cer\u00f3w. Cieszymy si\u0119, \u017ce nasi pasa\u017cerowie postrzegaj\u0105 Krak\u00f3w Airport jako lotnisko bezpieczne i komfortowe, kt\u00f3re od pocz\u0105tku pandemii dba\u0142o o najwy\u017csz\u0105 jako\u015b\u0107 obs\u0142ugi pasa\u017cer\u00f3w &#8211; m\u00f3wi cytowany w komunikacie prezes Lotniska Rados\u0142aw W\u0142oszek<\/p><\/blockquote>\n\n\n\n<p>Aby zakwalifikowa\u0107 si\u0119 do wyr\u00f3\u017cnienia, lotnisko by\u0142o zobowi\u0105zane do zrealizowania poprawnych bada\u0144 ASQ przynajmniej w trzech kwarta\u0142ach minionego roku. Krak\u00f3w Airport przeprowadzi\u0142 badanie w pe\u0142nych czterokwarta\u0142owym wymiarze w postaci 1400 ankiet.&nbsp; W tym roku wyr\u00f3\u017cnienie otrzyma\u0142o 140 port\u00f3w lotniczych na ca\u0142ym \u015bwiecie, za\u015b w ca\u0142ym programie uczestniczy\u0142o niemal 400 lotnisk w 95 krajach.<\/p>\n\n\n\n<p>Lotnisko Krak\u00f3w Balice jest najwi\u0119kszym regionalnym portem lotniczym w Polsce. W tym roku mo\u017cna si\u0119 spodziewa\u0107, \u017ce z jego us\u0142ug skorzysta oko\u0142o 5,4 miliona pasa\u017cer\u00f3w. Znoszenie obostrze\u0144 przez kolejne pa\u0144stwa&nbsp; wynikaj\u0105cych z wygaszania pandemii pozwala przewidywa\u0107, \u017ce odbudowa siatki po\u0142\u0105cze\u0144 mo\u017ce nast\u0105pi\u0107 ju\u017c od wiosennego rozk\u0142adu lot\u00f3w.<\/p>\n","protected":false},"author":1,"featured_media":237909,"comment_status":"","ping_status":"closed","template":"","categories":[27],"tags":[45,39,10872],"class_list":["post-237908","infoair","type-infoair","status-publish","has-post-thumbnail","hentry","category-wydarzenia","tag-lotnisko","tag-lotnisko-krakow","tag-the-voice-of-the-customer"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.8 (Yoast SEO v23.7) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Lotnisko Krak\u00f3w z wyr\u00f3\u017cnieniem &quot;The Voice of the Customer&quot; - TransInfo Archiwum<\/title>\n<meta name=\"description\" content=\"Krak\u00f3w Airport otrzyma\u0142 wyr\u00f3\u017cnienie The Voice of the Customer. 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