{"id":236846,"date":"2022-01-21T08:30:00","date_gmt":"2022-01-21T08:30:00","guid":{"rendered":"https:\/\/transinfo.pl\/x\/infoair\/polacy-skarza-sie-na-transport-lotniczy-wiecej-skarg-niz-w-2020-roku\/"},"modified":"2022-01-21T08:30:00","modified_gmt":"2022-01-21T08:30:00","slug":"polacy-skarza-sie-na-transport-lotniczy-wiecej-skarg-niz-w-2020-roku","status":"publish","type":"infoair","link":"https:\/\/transinfo.pl\/x\/infoair\/polacy-skarza-sie-na-transport-lotniczy-wiecej-skarg-niz-w-2020-roku\/","title":{"rendered":"Polacy skar\u017c\u0105 si\u0119 na transport lotniczy. Wi\u0119cej skarg ni\u017c w 2020 roku"},"content":{"rendered":"<style>h1,h2,h3,h4,h5,h6{margin:0 0 1.25rem;font-family:Arial,sans-serif;font-weight:600;color:#050505}h1{font-size:1.875rem;line-height:1.1em;text-transform:none}@media(min-width: 768px){h1{font-size:2.375rem}}h2{font-size:1.1875rem;line-height:1.2em;text-transform:uppercase}@media(min-width: 768px){h2{font-size:1.0625rem}}h3{font-size:0.9375rem;line-height:1.4em;font-weight:900;margin-bottom:0.9375rem}h4{font-size:0.875rem;line-height:1.2em;font-weight:500}h5{font-size:0.9375rem;line-height:1.6;font-weight:400}h6{font-size:0.9375rem;line-height:1.6;font-weight:600}\n<\/style>\n<h6 class=\"wp-block-heading\">Europejskie Centrum Konsumenckie Polska (ECK) w IV kw. ub.r. otrzyma\u0142o 1524 zg\u0142osze\u0144 od konsument\u00f3w, o 6 proc. wi\u0119cej ni\u017c w poprzednim kwartale &#8211; poda\u0142o w czwartek ECK Polska. 24 proc. skarg dotyczy\u0142o transportu lotniczego, g\u0142\u00f3wnie odwo\u0142anych i op\u00f3\u017anionych lot\u00f3w i uszkodze\u0144 baga\u017cu &#8211; dodano.<\/h6>\n\n\n<style>p{margin:0 0 1.5rem}p:last-child{margin:0}p.is-style-uppercase{text-transform:uppercase}p.is-style-preheading{color:#12406a;text-transform:uppercase}p.is-style-leadparagraph{font-size:1rem;line-height:1.625;font-weight:700}@media(min-width: 768px){p.is-style-leadparagraph{font-size:1.125rem;line-height:1.5555555556}}p.has-small-margin{margin-bottom:0.625rem}p.has-small-margin+h1,p.has-small-margin+h2,p.has-small-margin+h3{margin-top:1.875rem}\n<\/style>\n<p>Europejskie Centrum Konsumenckie w Polsce, kt\u00f3re powsta\u0142o na mocy porozumienia Komisji Europejskiej z Urz\u0119dem Ochrony Konkurencji i Konsument\u00f3w (UOKiK), przekaza\u0142o w czwartkowej informacji prasowej, \u017ce IV kwartale 2021 otrzyma\u0142o 1524 zg\u0142osze\u0144 od konsument\u00f3w; to o 6 proc. wi\u0119cej ni\u017c w III kwartale ub.r.<\/p>\n\n\n\n<p>Jak podano, 24 proc. skarg dotyczy\u0142o transportu lotniczego \u2013 g\u0142\u00f3wnie odwo\u0142anych i op\u00f3\u017anionych lot\u00f3w, a tak\u017ce uszkodze\u0144 baga\u017cu; <\/p>\n\n\n\n<p>ECK Polska poda\u0142o przyk\u0142ad mieszkaj\u0105cego w Belgii konsumenta, kt\u00f3ry zarezerwowa\u0142 lot na trasie Bruksela \u2013 Belgrad na stronie polskiego przewo\u017anika.<\/p>\n\n\n\n<p>&#8222;Po dokonaniu rezerwacji wy\u015bwietli\u0142a mu si\u0119 informacja, \u017ce procedura si\u0119 nie powiod\u0142a. Konsument postanowi\u0142 wobec tego powt\u00f3rzy\u0107 proces. Po zako\u0144czeniu na jego skrzynk\u0119 mailow\u0105 przysz\u0142y dwa bilety na ten sam rejs, a z jego konta pobrano dwukrotnie kwot\u0119 300,62 euro&#8221; &#8211; przekazano.<\/p>\n\n\n\n<p>Jak dodano, konsument od razu wys\u0142a\u0142 reklamacj\u0119 do linii lotniczej, prosz\u0105c o zwrot pieni\u0119dzy za drug\u0105 rezerwacj\u0119. Przez 3 miesi\u0105ce nie otrzyma\u0142 odpowiedzi; postanowi\u0142 zwr\u00f3ci\u0107 si\u0119 po pomoc do ECC-Net.<\/p>\n\n\n\n<p>&#8222;Konsument skontaktowa\u0142 si\u0119 z ECK Belgia, kt\u00f3re przekaza\u0142o spraw\u0119 do centrum w kraju przedsi\u0119biorcy \u2013 ECK Polska. ECK Polska skontaktowa\u0142o si\u0119 z lini\u0105 lotnicz\u0105. Dzi\u0119ki wsp\u00f3\u0142pracy ECC-Net konsument otrzyma\u0142 zwrot pieni\u0119dzy za jedn\u0105 z dw\u00f3ch rezerwacji&#8221; &#8211; poda\u0142o ECK Polska.<\/p>\n\n\n\n<p>Europejskie Centrum Konsumenckie (ECK) nale\u017cy do Sieci Europejskich Centr\u00f3w Konsumenckich (ang. ECC-Net), s\u0142u\u017c\u0105cych pomoc\u0105 konsumentom w ca\u0142ej UE. (PAP)<\/p>\n","protected":false},"author":1,"featured_media":236847,"comment_status":"","ping_status":"closed","template":"","categories":[27],"tags":[9044,35,210,4450,4899],"class_list":["post-236846","infoair","type-infoair","status-publish","has-post-thumbnail","hentry","category-wydarzenia","tag-europejskie-centrum-konsumenckie","tag-linie","tag-polska","tag-skarga","tag-transport-lotniczy"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.8 (Yoast SEO v23.7) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Polacy skar\u017c\u0105 si\u0119 na transport lotniczy. 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